Airport Shuttle to Cancun: Comfortable Private Transfer to Hotel Zone

Experience a safe and comfortable private transfer from the airport to your hotel in Cancun. Skip the taxis and enjoy a smooth ride with professional drivers. Book now!

Duration: 30 minutes
Cancellation: 24 hours
Highlights

Avoid the hassle of waiting for other travelers or standing in long taxi lines upon arrival at Cancun Airport. Enjoy the comfort and privacy you deserve with this private airport transfer to and from the hotel zone. Choose from round-trip, arrival, or departure options. The flight tracking service ensures your driver is ready when you are, and a name…

What's Included
  • Private transportation
  • Pickup and drop-off from designated meeting points
  • All Fees and Taxes
  • In-vehicle air conditioning
  • Hotel/port pickup and drop-off
What's Not Included
  • Transfer to other areas has an extra cost
  • Food and drinks, unless specified
  • Transfer to hotels outside the Cancun Hotel Zone (It has an extra cost)
  • Baby seat subject to availability with additional cost
Additional Information

Your private transfer service starts with a pickup at your specified time from either the Cancun airport or your Cancun hotel. The driver will meet you at the designated meeting point inside the arrival terminal or in your hotel lobby, assist with loading your luggage, and ensure you are comfortably settled in your private air-conditioned vehicle.
Once…

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.2
(131 Ratings)
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X5455ntchristinas
Jul 5, 2025
Friendly, efficient and comfortable! - Eder was fantastic! Caribbean Transfers was so good at communicating to coordinate pickup and drop-off. They were on time and had A/C (thankfully!). Eder regaled us with adorable stories about his family and information about local places along the way. I would recommend anyone to use this service
Review provided by Tripadvisor
Kevinalber2n
Jun 25, 2025
Very good - Excellent service, very friendly and responsible driver, arrived on time and drove very prudently on the way to our destination👍🏻
Review provided by Tripadvisor
Cunha17
May 15, 2025
Great transportation in Cancun - Great experience at fair price! They were responsive and kept contact with me all the time. I booked the departure transportation too.
Review provided by Tripadvisor
Joyce_m
May 12, 2025
Good driver - The Driver was on time and friendly has promised on the reservations page. Happy with the shuttle service.
Review provided by Viator
Discover10082
Apr 16, 2025
Wonderful company for a comfortable transfer or ride!kr - Wonderful friendly driver, clean car, driver was on time and helped us load and u load our bags! Highly recommend their service!
Review provided by Tripadvisor
951sherieb
May 13, 2025
Cancún Trip - I booked this service for my round trip transport from the airport to the hotel and back. It was a tiny bit hectic in the airport but that was probably because I didn’t see the WhatsApp messages when I first landed. I will say it’s super easy to communicate with them. I would definitely use them again.
Review provided by Tripadvisor
J4544aecindyc
Apr 16, 2025
Good with safety issue but maybe a one-off? - The trip from the airport to the hotel was a little dicey- it was an older van with broken/un-useable seatbelts. That said the driver was polite and drove safely. The return trip to the airport a few days later was great- a bigger, fully equipped van again with a friendly and safe driver. I'd use them again!
Review provided by Tripadvisor
Seanfer
May 25, 2025
Worst transfe shuttle in Cancun - Apr 2025 • WORST TRANSFER SHUTTLE CARRIBEAN TRANSFERS I paid more money to book a sedan vehicle for our airport transfer at Cancun airport. My wife gets carsick if she travels, even a short distance, in a van or bus. We book a car shuttle everywhere we travel. I have never had an issue with this. Despite me reserving this transfer in advance, Caribbean Transfers sent me on a 2 hour ride in a old van that had many vibrations. The vibrations were so bad, it was like the van had no shock absorbers. It was full of garbage, smelled bad, looked like the radio was stolen (so no music to say the least), had dirty windows we couldn't see through or open, and had terrible air conditioning, so was very hot. The driver was also scratching constantly at his many skin lesions and was picking his nose. His skin was flaking towards us in the seats behind. We stated, clearly, to the agent that escorted us to the vehicle, that we had booked a sedan. They spoke poor english and only said that it would be a few hours before a car was available, but that it was no guarantee, even then. We messaged Caribbean Transfers on Whatsapp to complain, after we reached our destination. They only offered a discount on a return transfer, and not on the money I already paid for a sedan transfer. We called the company and spoke to Michelle, and she refused to put us through to a manager. This is how his company deals with customers. They misrepresent and then they have no accountability. I would never book with them again, and hence did not take up the offer on the return transfer. Any company that would send such a van to transfer clients has no clue how to run a business. My wife was sick for 2 days after this transfer, which was a horrible way to start a vacation. I will be contesting this charge with my Visa, as this was not what I paid for.
Review provided by Tripadvisor
Nkq5735zx
May 22, 2025
Terrible experience! - The air conditioning was not working, and the back seat was inaccessible because the entry seat did not fold down properly. As a result, one of us had to sit in a cramped front seat next to the driver, which was very uncomfortable. all the service lights on the dashboard were illuminated, clearly indicating that the vehicle had not been properly serviced and was likely not in safe operating condition. Despite these issues, we were charged $40 plus tax for a ride that lasted only 15 minutes. This experience did not reflect the service that was advertised, and I believe customers should be made aware of the actual quality of service provided.
Review provided by Tripadvisor
I7822oktracym
May 5, 2025
A very unreliable service. - I booked Carribean Transfers through their website. On their website you are given the option to pay in advance or pay at the time of pick up at the airport. As I am a believer in paying "cash" we chose that option believing that we are supporting the local folks. Our flight was delayed leaving Toronto and we were in constant contact with the company through messaging. They asked for a photo of the 2 of us so that they would recognize us when we arrived which we provided. Upon arrival at the airport we went to the allocated area and connected with the representative. We waited for one hour for a vehicle to collect us. Another couple arrived 30 minutes after us and were taken on the next shuttle heading out and we were told that it would be another 10 minutes for us. That is there line... "it will only be another 10 minutes." It is now 10:30 p.m. and the airport is pretty much emptied out. At this point we were informed that there were no more vehicles available and that we would need to find our own alternative transportation. I asked why the people who came after us were taken and we were left behind. I was informed by the company through a text message that the people who pre-pay receive priority. If that is the case they should never offer the option to pay in cash. We ended up hiring a taxi at 3 times the cost. I would never recommend this company as they are very unreliable. If I could rate them a zero I would.
Review provided by Tripadvisor
From $5
up to 8 guests
1 - Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).