Great post-cruise experience - Alexis did.a.very nice job hosting and guiding us, and Hernan did the same driving. Alexis has a great personality and made the trip from San Antonio to Santiago education and enjoyable. The tour of Underraga Vineyard was a real highlight, and Alexis also did a nice job of serving as an English interpreter during this primarily Spanish-speaking tour. The brief city tour of Santiago was helpful and.lunch at El Galeon was excellent, although it might have been helpful to swap the timing of these as everyone was pretty hungry by the time we got to Santiago and the city tour might have been more engaging after lunch. Alexis also provided some nice recommendations at the end of the tour, going so far as to remind us we have his phone number and not to hesitate contacting him by phone or WhatsApp if we needed anything during our stay. It was a really thoughtful touch and was entirely sincere. So, all-around this was a very positive experience and a really nice way to transition from our cruise to Santiago. Thanks, Alexis, and all the best to you!

Not quite what we expected. - Well, we signed up for a tour but were told the day before that there wasn't going to be a tour. It was a great ride, however, from Valparaiso to Santiago.

Excellent - Excellent - very knowledgeable and professional. Nice tour of Santiago as well as visits to vineyards.

Na - There is nothing wrong with the trip but Viator sucks. It gives me a reward credit but would not reinstate and supposing to be a validity of 180 days but appears only have a 60 day expiration.

Valparaiso, Vina de Mar/vineyard and Santiago city tour with drop off at airport - Prior to a late evening flight, this is a full day tour packed with scenery places to visit. Gonzelous-the tour guide is friendly and courteous. He provided lots of information and insight about the cities, local people, food as well as historical stories. This is a well spent day trip with great bonus of airport drop off even though we had a bad start of the day. We had to wait 2 hours on the bus ( with no toilet facilities & drinking water) for 2 other no-show passengers. We would like the tour operator to put in place a better process to address such situation and make it upfront on expectations & conditions.

Don't book this tour - Tour was nothing like the description. We took this transport from San Antonio. Pick up said 8AM, we waited 2.5 hours for the last couple to arrive, who were no-shows. The guide described where we were going to go, which was nothing like the description given on Viator. We went to Valpariso, a different city along the ocean, stopped for lunch, went to a winery not listed in the tour, and then were dropped off at our hotel. When I showed the guide the description of our tour per Viator, he said MTO was to blame, not him. Two other couples on the bus also had different descriptions of the tour. It was like they consolidated all of the tours they had booked that day and put us all on the same bus. The only reason I give this 2 stars instead of 1 is due to the guide who was very informative about what we were seeing and spoke good English. Recommend if you sign up and pay for this tour to bring a water bottle as there is no water available for tour guests, and hopefully you don't care about where you are going.

Very disappointed - Waited for 21/2 hours in the bus at the ship terminal for a no show. Once on our way another couple and us realized they had put two tours together and we were off to Valparaiso and Vin de Mar, a tour I had been told through Viator that was full. We were supposed to do a trip to tour Santiago and a winery then drop at the hotel around 4pm. After waiting at the port for so long we finally got to our hotel around 730pm totally exhausted. Because I couldn’t get a booking for Valparaiso initially I had booked a tour for the next day. Called the numbers during the day and when we got to the hotel and got no answers ever for MTO tours. Did get through to Stamps tour to cancel the Valparaiso tour for the next day but they said they did not have a booking for me that it was through MTO Tours. Who I was unable to contact. I got no confirmation by 10 pm for pickup time and no one showed up today ……. I had booked a private car to go to the Baha’i temple for 1000. The hotel concierge said NEVER use MTO they never show up and she was right. In fairness to the tour guide hired by MTO for our trip to Valparaiso, he was very informative and funny and managed to turn a bus load of upset people to some fairly happy but frustrated and tired people. He gets an A for effort, even he said he thinks the company makes too many mistakes. I am not sure how all the mix up happened tours booked and paid and no one knew, wrong tour given. Company had the right names for us all . Whose fault? Viator? This is who I booked through. I am out $198 for a tour I had paid for and no one knew anything about.

Beware - This was the worst. Suddenly cancelled the morning of the tour without warning leaving us without recourse. Would not return calls or give alternative. Appears they kept our money as well. We are looking at legal options. Avoid this supposed tour company at all costs.

Expensive Rip-off - The driver was 2 hours late. As it was a public holiday the visits listed did not happen. We were not informed about this holiday although company must have known about it before the trip. Had we have known we could have booked an alternative form of transport. We only knew the winery trip was cancelled after asking guide if we would be lunching at the winery. Van was dirty. A crate of bottles obstructed the floor space under one of the back seats. The guide had radio on all the time and gave commentary without a microphone over the music until asked to turn the radio off. An expensive rip-off not to be recommended. I will be asking for a refund.

Transportation and wine tour from Santiago to San Antonio - I had scheduled with this company to take us from our hotel in Santiago to the Cruise Terminal in San Antonio approximately two months before our cruise date of March 15, 2020. On March 14, 2020 I received an email advising that they could no longer provide this service. Last minute cancellation on their part. NOT GOOD!