Best day EVER! - We rearranged our trip to Kiruna to make sure we could go on this excursion since it is only offered on Mondays. We were so grateful we did. Frederik provided us a day I will always remember and treasure. Words cannot describe the experience. I loved every minute and wished I could relive it over and over. Don't miss out on this opportunity!

Not to be missed. - I expected to see probably up to 20 Reindeer. I couldn’t believe it when I saw how many there were. Excellent value for money. Got to feed heaps of them and got to drive my own reindeer on a sled. The most wonderful day and Frederick was the most amazing Sami host.

A fun day back to nature - These reindeers like to run, reindeer sled is wonderful! Although the circle is big, we would like to have longer distance sled since it’s really fun!

AMAZING - Incredible experience!!! Would recommend this to anyone - we were able to help feed the reindeer, go on a sleigh ride, try reindeer meat and learn all about Sami culture.

Absolutely fantastic... - Absolutely fantastic experience with a full day of reindeers! Had the pleasure of meeting the Sami Fredrik who could tell us all about the Sami reindeer herding lifestyle and history and we got to feed the reindeers, go sledding and eat reindeer meat in a tipi! Fantastic day!

Unforgettable trip! - Picked up on time, smooth transfer. Full day with Sami, perfectly organized, feeding the reindeers, sledding, lunch in tent with campfire. Lunch that wS prepared wS with reindeer meet which was delicious. Unforgettable experience overall! I would recommend!

It is fine - A really good day where we got to know each other's lives. We fed reindeer and had a drive in the snow 😀❄️ followed by a reindeer herding kebab

Cancelled last minute because of overbooking - I got this tour as a present and booked it back in January. Unfortunately the organiser cancelled it at 9pm the night before. The cancellation over tripadvisor didn't provide a reason why I wrote an email to them directly. To which I got a prompt reply (fast communication-the only plus) that they overbooked the tour because their booking system doesn't sync with third party bookings. Doubtful if this is a valid excuse, as organizer one should probably know about all the bookings earlier than the night before. We had travelled the entire day to get to Kiruna just for this tour and had hotel bookings so it feels really disrespectful to cancel so late. If this happens once- fine but as other reviews state wasn't this the first time it happened. And then it's maybe time to think of a solution as organizer to not take your clients for granted. Moral of the story, book on their original website if you don't want to get kicked off at the last minute.

Cancelled without notice..TripAdvisor TAKE ACTION! - It's 1.am and I just came to check on the clothing requirement for this trip...and it says CANCELLED. I checked my email- and no updates as to this was canceled and nay reason given. I paid 90 dollars to get here today from Abisko today to make it to this reindeer trip and u just cancel just cause ??????? This is terrible.....I have traveled to 10 counties so far and I have never experienced anything like it in TripAdvisor app. TripAdvisor really need to straighten up these people because they just don't care. I have another roommate from Australia and she came to kiruna just for this and after she leaves for abisko. Now for her 4 days trip...one day is wasted. Shame on u guys. It's 1 am and I have my alam and bus schedule in check to make it to my meeting point outside of icehotel. U guys didn't even bother to let me know that u had canceled this trip....no need to give us the notice....where we had paid a hefty amount for this???? Refund doest bring back loss time. I also cannot book another time as it shows it's sold out until march...may that's why u guys don't value canceling it because couple.of us don't hurt your business. No ethics...no.morals... Shame Shame Shame on u people. TripAdvisor read the cancelation items in the reviews and TAKE ACTION.

Do not use this company. - Despite contacting the company the week before our trip to check all was ok and being assured it was the company still took our funds from our account and shortly after emailed to say they had cancelled the tour. The lovely people at Arctic Eden Hotel in Kiruna called to ask what was wrong but no reason given. I emailed and explained I had a very disappointed young daughter and could they give any reason for the cancellation. They did not even respond and at no point gave an apology. As they cancelled so close to the date of the trip we could not book anything else at such short notice, meaning arriving in Kiruna a day earlier was a waste of time and money. Very sad when we were so excited by this.