Family fun day without the crowd - We enjoyed our day with Brice, Ricka and Robert. Brice provided an educational experience with our ~1 hour drive to the boat. The snorkeling was amazing, saw lots of starfish, sea cucumbers, sand dollars and fish. The views were amazing! Would recommend this for those interested in a less touristy atmosphere. Thanks for your hospitality!

Great excursion, lots of sightings - We had a great time snorkeling. We had to reschedule because of the weather but the process was easy. It was my first time and Brice made sure I was comfortable with the snorkel before I took off. He was knowledgeable and friendly. Rika made us a great lunch on the private beach. We saw sharks, dolphins, starfish, rays, conch, sea cucumbers, a sea turtle, and lots of coral. You will get your feet wet! The turtles were shy at the turtle park, we only saw one, but it was still cool. Overall a great excursion.

Great time snorkeling! - What an awesome experience we had with Brice! We were able to swim with rays, a huge selection of starfish and we swam with a couple sharks (they were just there, it wasn’t set up for us to swim with them or anything). Then we got to see some sea turtles at a sea turtle nursery. There was just 4 of us and we didn’t see anyone the entire day which was so nice. We would 100% do this again

No turtles at the turtle park and extra fees - The snorkeling was good. We paid $640 for 4 people online via viator, but once there we were told it would be an additional $49 per person which was surprising. There were no turtles at the turtle park because no one fed them that day? Would not pay $836 for 4 people for this experience.

Know what you are getting - To kick off, I actually really enjoyed the snorkeling portion of our 4 part mini tours. I think the disappointing part was the difficulty with setting a pick up location in Viator (which I don’t blame the service provider for), and then the misleading information on the site. We booked the 4 part mini tours, and when the car first arrived to get us they informed us that we did not have lunch included with our package. I read so many reviews about the unimpressive lunch, so it wasn’t a huge loss as we had packed snacks. It took about 1.5 hours to get from our hotel to the snorkel location between the car and boat rides. When we started snorkeling, we spent around 15 min at the blue hole, and then 45 min floating in an outlet to the ocean. Very cool nature along this part. The guide didn’t really have much information or anything to tell us about what we were seeing aside from pointing out a star fish and a school of manta rays. When we got to the part where we thought the turtle sanctuary started, the staff informed us that that was not included and if we had complaints to contact the company president. As our tickets obviously said turtle sanctuary was included, the staff informed us that it was an option in the park, and pictures online show a board walk and signs for the sanctuary, we assumed that it was a separate item. We called the company president and he told us that it was just part of the float if you were lucky enough to see one, and not a separate item. So there was a lot of confusion and no explanation on the discrepancies between the different members of the staff. So the snorkeling was great, but we felt robbed of an experience that we paid for due to the overall unclarity on the turtle sanctuary. Several other couple in the same van had similar complaints, so just be aware. Wanted others to be aware of what they were actually purchasing with this so that they know what the money they are spending is actually going towards since there seem to be many holes in the companies explanation.

No swimming with turtles. 90 minute drive. - April, 2024 Royal Caribbean Cruise Excursion through VIATOR, not RC. Very long taxi/van drive to the hurricane devistated side of the island, followed by a 30 minute boat ride (additional $50 per person) for some basic snorkeling where we enjoyed seeing tropical fish, coral, starfish, sea cucumbers, tiny jellyfish, and a few nurse sharks. Then another boat ride to walk through someone's yard and stand next to a small pond-like water hole to look at 3 small-medium sized sea turtles for 10 minutes. Then another boat ride to eat an American brown bag lunch at a nice Air BnB and a final boat ride back to the dock to meet the rattletrap taxi/van with No Air Conditioning for the 90 minute drive back to Freeport. Thank goodness for the island breezes. Pros: -The drivers and tour leaders are very friendly and enjoy educating guests about their island. -The snorkeling is fun and the water is gorgeous. -The sea turtles are adorable. Cons: -Simply put, you do NOT get what you pay for on this excursion. -Extra cash-only expenses for essential transportation that should be included in the excursion cost. -Not a special lunch of local island foods. -No air conditioning in the beat up old taxi/van. -Worst of all, there is NO swimming with the sea turtles as advertised. (You would get much more out of seeing the lovely turtles at a nice aquarium than is possible to do in this expensive excursion.)

Wrong port - I did not realize there are separate port terminals when I booked the excursion and I was at the opposite one. Thank goodness the Bahamian authorities helped me communicate with the tour company to figure out what happened

Look elsewhere - Some things people should be aware of, that may not be in the tour info is that, this is a very long drive to the east end of the island, if you’re coming from Freeport. Then, there’s a loooong boat ride to the location - for a very short time snorkeling in the water. The turtle park should be skipped altogether, as the other couple on this trip with us also agreed, it wasn’t even worth it. The tour lunch is a turkey sandwich. Really? No lobster on conch? This is the Bahamas! I could get a turkey sandwich at my resort. And if the ocean waves are aggressive that day, be sure to bring a wetsuit. You’re going to get drenched on the boat ride, to and from the “drifting/snorkeling/blue hole” location. Also, totally not worth the $50 additional boat fee (per person) on a boat that is on its last leg and can break down at any moment. We didn’t expect a yacht for the $50 boat fee but c’mon, we all expected more than a row boat with a single motor that barely got us to and from our location. And One of the two bench seats (where customers sit), didn’t even have a pad so, it’s obvious the “boat fee’s” aren’t going towards buying a new pad for one of the seats for customers. We let the old couple we were with have the padded bench seat.. Being a frequent traveler to this island over the years, this is by far the worst tour I’ve ever been on. And the additional $50 boat fee per person, are also a first for any tours I’ve EVER been on… Anywhere. Worldwide. We knew about the fee going in but wow, wtf for? Horrible tour and totally not worth it. Look elsewhere at other tours and save yourself the trouble..

Bad Experience - The actual meet up time is different from the one shown on TripAdvisor, thus we missed the entire trip and had to rebook another one with a local agent. The refund is super hard to get back.

BEWARE OF THE DECEPTIVE RIPOFF!!! - We feel like Viator intentionally deceived us because you had to pull up a drop-down list to say that they were going to charge us an additional $50 per person in addition to what we paid Viator to take the tour. We had no advance warning, and they sprung it on us on an island they had boated us too, and we could not get off the island until we paid them. Beware it is a rip off and my recommendation is that you read every single line of their website because they intentionally hide it so you won't know it. BELIEVE ME, IN MY OPINION, THE DECEPTION IS INTENTIONAL!!!